Returns & Refunds

We hope you love your Halfway Modern order. If you change your mind, you have 14 days from receiving your order to let us know that you would like to return it.

Once you have notified us, you then have a further 14 days to return the item.

To be eligible for a return, items should be returned in their original condition and should not have been worn beyond what is reasonably necessary to inspect the item.

Unless the item is faulty, damaged or incorrect, customers are responsible for the cost of returning the item.

Once your return has been received and checked, we will process your refund. Refunds will be made to your original payment method.

If you paid for standard delivery, the original standard delivery charge will also be refunded where required by UK consumer law. Any additional amount paid for an upgraded delivery service is not refundable.

Faulty, Damaged or Incorrect Items

If your item arrives faulty, damaged, misprinted or you receive the wrong item, please contact us as soon as possible with your order details and photographs of the problem.

We will arrange an appropriate replacement or refund.

Exchanges

If you would like a different size or colour, please contact us first so we can advise you on the best way to arrange this.

Contact Us

How to make a return

If you would like to return or exchange an item, please contact Halfway Modern using our Contact page. Please include your name and order number.

We’ll reply with the return address and simple instructions on how to send your item back.

Please contact us before sending your item so we can make sure your return is dealt with correctly.

Once your return has been received and checked, we’ll process your refund to your original payment method.

This policy does not affect your statutory rights.